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Discussing Design: New all natural, super nutritious, concentrated blog formula.

About a year and a half ago, after ranting to Whitney Hess for probably the 12th time about the state of “feedback” in the design community and the lack of critique. She finally told me to STFU and...

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Remembering a friend and what he taught me.

Just over two years ago, on August 16th Mike Wilkey passed away due to cancer. Mike was a UX Designer at Fallon Community Health Plan here in Massachusetts. I knew him very briefly, but he had a...

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Good content requires good design. Good design requires good content. Never...

Good content requires good design. Good design requires good content. Never believe anyone who tells you they have one without having done any of the other.

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ife is a story (some more entertaining than others). If you want to design...

ife is a story (some more entertaining than others). If you want to design things that people use, rely on, trust, enjoy, appreciate, love, then you need to, not just know but, be able to describe how...

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Filmmaking and Design: More than just analogous

I miss filmmaking. It’s no secret. Nearly anyone who gives me an opening to talk about it in a conversation ends up with an earful. I miss it so much, that right now I’m putting together plans for two...

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The Two Purposes of Sketching

Over the past few years “sketching” has become an often talked about activity in the web/ux design space. I don’t think there’s a question as to whether or not sketching is a valuable exercise. But I...

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Good Collaboration Requires Continued Communication

In order to maintain a collaborative spirit and culture in your team members it’s important to remain in communication with them even after their tasks are done or their roles and responsibilities lead...

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If you aren’t at least considering people’s emotions, you...

If you aren’t at least considering people’s emotions, you probably aren’t designing for an experience.

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On keeping people in the loop (Thought for the Day)

If you’re someone who has decision making authority on a project and are likely to use it, then you aren’t someone who just needs to be “kept in the loop” you need to be actively involved.So make room...

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Who I am & who I will be.

Note: There are no keen design insights to blow your mind in this post. This is merely a personal post that I’m making public for various reasons including accountability. Unless you’re a good friend...

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Stop doing "Stop doing..." (Thought For The Day)

One thing I LOVE about design: there are so many ways to think about and approach it.One thing I DON’T LOVE about design (or specifically, the rhetoric around design): the arguments that “approach A is...

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Talk isn’t cheap. (Thought For The Day)

Actually it’s pretty damn expensive. Often, conversations take a lot of time to reach a productive conclusion. And in many cases they never do.It’s not that talking is bad. It’s necessary. But what’s...

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Your bio, ten years from now.

Here’s an interesting activity. Many of us, at one time or another have had to write some kind of bio for ourselves. Something that quickly distills who we are, what we do, how we think, yada, yada,...

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Separating Collaboration and Coordination (Thought For The day)

Collaboration is not merely the act of multiple people working to produce an outcome. However many teams and organizations approach it as such. Collaboration itself is more specific. With in it there...

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On Art, Design & The Difference Between Them

Like many designers and artists, I’ve run into frustration with finding inspiration and motivation at times. Having spent a lot of time thinking about my creative process and the processes of other...

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The Softer Side Of Conferences

Last week I attended the 15th Information Architecture Summit in San Diego, California. Besides being held in what has quickly become one of my favorite spots in the country, the conference had an...

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5 Characteristics of Productive, Creative Organizations

At this point, I feel it’s safe to say that most organizations are realizing the value of design to their business, customers and products in one form or another. This has lead to an overwhelming...

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A Belated "Thank You" & Some Lessons Learned

To all of you who have supported my family and I these past 4 weeks, “THANK YOU!”On Easter night, I was taken to the ER with a 105.5 degree fever and delirious. While there, things seemed to get better...

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Org-wide Personas For Large Organizations Are Often Pretty Damn Worthless....

I want to bring up something that has bothered me for a while regarding personas. I truly believe in the utility of personas in design. But personas and their use are also subject to tons of criticism....

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Competition (Thought For The Day)

Taken from a series of tweets I posted last night after being puzzled and bothered by some email exchanges.I’ve never really been a fan of competition. At least not in its most blatant of forms. That’s...

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